In reality this is no easy task because such connections are often encrypted, which would make it very difficult for admins to police.
Never the less this is not directly TeamViewer’s fault, although there’s certainly an argument that the company could perhaps do more to tackle those who abuse their service. Generally if a so-called support agent asks you to install TeamViewer on your computer then that should be considered a red flag to hang-up. However even legitimate Internet applications can be abused and it’s well known that fraudsters, such as those in India who recently stole personal customer details from TalkTalk and used those to run a call centre scam ( here), can also make use of such tools in order to defraud consumers. This is partly because it makes remote desktop access a lot easier to setup, although such features are by no means unique to TeamViewer.
I often use it myself for helping to solve technical problems with computers belonging to friends or family (one of them is also a TalkTalk subscriber). In an surprise development broadband ISP TalkTalk has taken the decision to block the popular TeamViewer service from their UK network, which means that anybody wanting to use the Virtual Private Network (VPN) service will find themselves unable to connect.Īt this point we should be clear that TeamViewer itself is a perfectly legitimate application.
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